Call it The Three Stages of COVID.

Many face-to-face businesses have struggled to stay open and still meet safety guidelines. At first, they responded with short-term fixes, like lines of painters’ tape to keep shoppers at safe distances. But over time, owners and managers are coming to grips with the fact that COVID-19 will be impacting business for a long time. And they’re responding in kind, with longer-term investments in technology.

Find out what technologies different brick-and-mortar businesses are implementing. Read my latest column in the Tech section of USA Today HERE.